jili2 Privacy Policy – How Your Personal Data Is Protected

When you create a jili2 account, we collect the personal details you submit during registration — including your name, date of birth, email address, and contact number. This information is used to verify that you meet the minimum age requirement of 18 years and to set up your member profile in the Philippines. We may also ask for a government-issued ID or additional documentation when processing withdrawals or completing identity verification checks. Providing accurate information is a condition of membership, and submitting false details is a breach of our Terms and Conditions. All registration data is stored securely and accessed only by authorised staff and systems involved in account management.

Every PHP deposit, withdrawal, and balance adjustment processed through your jili2 account is recorded as part of your transaction history. We collect payment method details — such as e-wallet identifiers or bank reference numbers — to process your requests and to ensure funds are directed to verified accounts belonging to the registered member. Transaction records are retained for the period required by applicable financial and regulatory obligations and may be reviewed by our compliance team in the event of a dispute or investigation. We do not store full card numbers or sensitive authentication credentials on our servers; payment processing is handled through encrypted channels. If you have questions about a specific transaction, our support team can assist using the records associated with your account.

When you use jili2 — whether browsing the Casino, Games, or Lottery sections, or managing your Rewards and VIP account — we automatically collect information about your activity, including session duration, pages visited, games played, and bet history. This data helps us personalise your experience, improve platform performance, and identify and prevent unusual or potentially fraudulent behaviour. We also collect device and connection information, such as your IP address, browser type, and operating system, primarily for security and technical support purposes. Usage data is analysed in aggregate to understand how Filipino members interact with different parts of the platform, which informs decisions about new features and content. Individual activity records are not shared with third parties for marketing purposes.

jili2 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial use. We share information only where it is necessary to operate the platform — for example, with payment processors handling your PHP transactions, with identity verification services used to confirm your account details, or with regulatory or law enforcement authorities when required by law. All third-party service providers who handle member data are contractually required to protect that data to at least the same standard applied by jili2. In the event of a business restructure, merger, or acquisition, member data may be transferred to a successor entity, and we will notify affected members as required. We will always tell you clearly if we need to use your data for a purpose that is materially different from those described in this policy.

As a registered member in the Philippines, you have the right to request access to the personal data jili2 holds about you, and to ask for corrections if any information is inaccurate or outdated. You may also request deletion of your account and associated personal data, subject to our obligation to retain certain records for legal and regulatory compliance purposes. If you wish to exercise any of these rights, please contact us at [email protected] with your registered account details and a clear description of your request. We aim to respond to all data rights requests within a reasonable timeframe and will keep you informed of progress. For broader guidance on your data rights as a consumer in the Philippines, you may also refer to the National Privacy Commission's published resources.

jili2 may update this Privacy Policy periodically to reflect changes in the platform, applicable data protection laws in the Philippines, or our internal data handling practices. When we make meaningful changes, we will notify registered members through an in-account notification or by email to the address on file. Continued use of jili2 after the effective date of any update means you have accepted the revised policy. The most current version of this page is always available at jili2.co/privacy-policy and is the version that applies to your use of the platform at any given time. If you have concerns about any update, you are welcome to contact our support team to discuss them before deciding whether to continue using the platform.